Privacy Policy for Kreatif Spaces
Effective Date: May 1, 2025
At Kreatif Spaces, accessible from kreatifspaces.com, we are deeply committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to ensure your personal data is handled responsibly when you visit our website or utilize our services.
1. Information We Collect
We collect information to provide and improve our services to you. The types of information we may collect include:
Personal Identification Information: This may include your name, email address, phone number, and postal address, which you may provide when you fill out forms on our website, request a quote, contact us with inquiries, or engage our services.
Payment Information: If you make a purchase or payment for our services, we will collect necessary payment information. This is processed securely, often through third-party payment processors. We do not store sensitive payment card details on our own servers.
Technical Data: When you visit our website, we may automatically collect information your browser sends, such as your IP address, browser type and version, operating system, referral sources, length of visit, page views, and website navigation paths. This information is typically non-identifying but can be linked to you in certain circumstances.
Usage Data: We may collect information about how you use our website and services, such as the dates and times of your visits, the pages you viewed, and the features you accessed.
Marketing and Communications Data: We may collect your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our website and services.
To process your inquiries, requests for quotes, and service orders.
To communicate with you, including responding to your questions, providing updates on your projects, and sending administrative information.
To improve, personalize, and expand our website and services.
To understand and analyze how you use our website.
To develop new products, services, features, and functionality.
To send you marketing and promotional communications, in accordance with your preferences.
To find and prevent fraud.
To comply with legal obligations and protect our legal rights.
3. Lawful Basis for Processing Personal Data
We will only process your personal data when we have a lawful basis for doing so. The lawful bases depend on the specific purpose for which we are using your information. We may process your personal data based on:
Your Consent: Where you have given us clear consent for processing your personal data for a specific purpose.
Performance of a Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided that these interests are not overridden by your fundamental rights and freedoms.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our legal obligations, resolve disputes, and enforce our agreements.
6. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties for their direct marketing purposes without your explicit consent.
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are obligated to keep your information confidential and are restricted from using your personal information for any purpose other than to provide services for us. Examples of such third parties include website hosting partners, email service providers, and payment processors.
We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
7. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
Your Right to Access: You have the right to request confirmation of whether we are processing your personal data and to request a copy of the personal data we hold about you.
Your Right to Rectification: You have the right to request that we correct any personal data about you that you believe is inaccurate or incomplete.
Your Right to Erasure: You have the right to request that we delete your personal data under certain conditions.
Your Right to Opt-Out of Certain Processing: You may have the right to opt out of the processing of your personal data for specific purposes, such as targeted advertising, the sale of your personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Your Right to Data Portability: You have the right to request that we transfer the personal data that we have collected about you to another organization, or directly to you, under certain conditions and in a portable, and to the extent technically feasible, readily usable format.
Your Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided below.
8. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. Cookies are small data files stored on your device that help us understand how our website is used and allow us to remember your preferences.
You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may affect your ability to use certain features of our website.
9. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
11. Updates to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
By email: Support@KreatifSpaces.com
This expanded policy provides more detail on the information collected, the legal basis for processing, data retention, user rights, and clarifies the use of cookies and third-party links, making it more comprehensive and generally compliant with privacy best practices. However, privacy laws can be complex and vary by jurisdiction. For definitive legal advice and to ensure full compliance with all relevant laws (like GDPR, CCPA, etc. if applicable to your customer base), it is highly recommended to consult with a legal professional.